“Automated Response - DMV” (drama) 1 Minute

Monologue Description: “Automated Response - DMV” is about coping with incompetence.

Character Description: In this monologue, Jerry complains to his friend about the crap he had to deal with, when calling DMV.

JERRY:

I am so sick of these friggin’ automated responses nowadays. All of these robotic voices…push one, push two, push three, push four, five, six, siven and on and on and on, on, on, on!

Exhausting! What happened to the good old days of just having someone pick up the phone and say hi? I don’t think these advances in technology in terms of automated responses are good. Actually, they suck. If you speak to someone on the phone, it is so much less fustrating. Communication is lacking and all it leads to is aggrivation. By the time you actually do get somebody on the phone, you are exhausted and angry and the conversation isn’t pleasant.

Am I wrong? If you care enough about your business, then have someone pick up the damn phone. Hire people to take calls! It’s not rocket science and it makes the world a better place. It doesn’t save time! It creates a stir of negativity. DMV makes enough loot to hire a phone service. You see those lines? Tons of money gets made. Create a better system.

Then it’s just a matter of having people answer your questions. There are a bunch of assholes that work at DMV, that when you finally get one of them on the phone, it’s like talking to no one. Ha Ha. It’s true. And if they do have the answer to your question, they have the attitude to go with it. They huff and they puff or they leave you on hold for fifteen minutes more, just to get a answer. Come on! Why these people just answer a simple question with a happy persona?

They are getting paid!!! BE NICE!